For our last five nights in Japan I booked us at the mother of all hotel redemptions – the Park Hyatt Tokyo. Famously shown in “Lost in Translation,” the Park Hyatt Tokyo has become a point-collector’s dream redemption: a luxury hotel in the middle of Tokyo, with killer food, killer views, and a killer price tag.
Getting there & Booking the Award
Since Mrs. Selfish and I were staying in an airbnb apartment in Shibuya, so we ended up taking a cab for a little over 800 yen. Transportation to and from Narita airport is simple, however. Simply take the Airport Limousine for 3000 (~$30) yen per direction.
For the award itself, Mrs. Selfish and I each applied for the Chase Hyatt card, which gave us each 2 nights at any Hyatt property in the world after first purchase. The last night I booked using 22,000 Hyatt points, which I transferred over from our Chase Ultimate Rewards stash.
Since Mrs. Selfish had temporary diamond member status thanks to a Hyatt Diamond Trial Challenge which she started before we stayed at the Grand Hyatt Fukouka, I added her name to my reservation and vice versa, then contacted the hotel to request they combine all three reservations into one. As a diamond member, the Park Hyatt Tokyo offers some specially amenities including:
- Room upgrade
- Welcome Gift – for us it was a cake, wine, and champagne since we were celebrating a special occasion.
- Diamond Happy Hour – the Park Hyatt doesn’t have a lounge. Instead you get unlimited drinks at the Park Hyatt’s NY Bar from 5pm to 7pm.
- Free Access to the Spa (normally 4000 yen) – if you enjoy soaking in onsen, or sweating it out in the sauna this one’s for you.
- Free breakfast (normally 4000 yen) – including room service
- Free Access to the NY Bar (normally 2000 yen)
Check-in and the Room
After entering the hotel we made our way to the lobby, which is located on the 41st floor and were escorted to the diamond desk, where we were taken to our room on the 48th floor for the check-in process.
After a dozen or so award redemptions, I’ve gotten in the habit of asking for upgrades upon arrival, but this was next to impossible to do since we were standing in our room during the check-in process! Fortunately, I had emailed the hotel ahead of time to request an upgrade to a deluxe room facing Mt. Fuji.
That tiny looking cloud to the right of the building is actually Mt. Fuji!
The room was pretty standard, albeit a lot larger than most Japanese hotel rooms. The king-sized bed was very comfortable (though not as good as the Westin’s Heavenly Bed).
The desk area was perfect for Mrs. Selfish and I to get some work done, as well – though I was disappointed to find we couldn’t connect our laptops to the TV & sound system like we could in the JW Hong Kong or JW Beijing.
The bathroom was pretty slick, however, with a roomy bathtub, waterfall style shower, Toto toilet, and a separate areas for Mrs. Selfish to do her hair and apply makeup. The amenities kit was generous as well, with all of the standard bathroom accoutrements provided by Aesop.
We were also impressed by the welcome gift, which was a bottle of wine, a bottle of champagne (since we were celebrating a special occasion), and a lemon poppy cake provided by the Park Hyatt’s bakery on the 2nd floor. The cake was easily the best gift I’ve ever received from a hotel and better than many bakery cakes – the Japanese really know how to do pastries!
The New York Bar & Happy Hour
After check-in, Mrs. Selfish and I made our way to the New York bar for the Diamond Happy Hour. Happy hour runs from 5pm – 7pm every night and gives diamond members a choice of champagne, red wine, white wine, or draft Asahi.
The views from the bar are truly majestic, and Mrs. Selfish and I came back as many nights as we could (mostly for the view, I assure you – cough, cough).
Since the NY Bar’s live jazz didn’t start until 8pm, we decided to grab a few bites to eat, including the Crispy Duck Fat Potato Fries, and the Brick Oven Pizza, which was topped with Chorizo. Both were excellent, albeit slightly expensive at a total of 3900 yen.
The jazz was excellent, and did not disappoint. The band members were even real imported Americans!
The Gym and Spa – The Club on the Park
Somehow, despite all the sleeping and drinking, Mrs. Selfish and I even made it to the gym.
Working out on the 45th floor feels like you’re working out at the top of the world. I managed to catch a swim (during an aquaerobics class, à la Lost in Translation), and we even caught a yoga class, which was entirely in Japanese.
The best part about the “Club on the Park,” however, was the spa, which was delightfully Japanese. The spa has separate male and female areas for soaking in a hot tub, or sweating in the sauna – which came in 3 temperatures: hot, really hot, and ridiculously, unbelievably hot. It also had a cold plunge pool. It felt very much like our own modern onsen.
Not pictured – tons of naked Japanese old men.
Add in the immaculately clean facilities, complimentary bathrobes, razors, lotions, and shower supplies and you have one really nice spa. The sauna normally runs at 4000 yen per stay, but was complimentary thanks to Mrs. Selfish’s diamond status.
Room Service: The Breakfast of Champions
Finally, there was breakfast. Mrs. Selfish tends to enjoy sleeping in, while I have always been described as “cheap”,”really cheap,” and “that cheap bastard” – thus our conflicting ideologies make breakfast a struggle. I like to get up and grab a meal while it’s free, while Mrs. Selfish – if left to her own devices – would gladly sleep in until lunch.
Fortunately, the Park Hyatt had free room service breakfast! In three different varieties! Within 20 minutes of calling!
Breakfast comes in four varieties: American, Continental, “Healthy Choice,” and Japanese. For the sake of our vast readership we endeavored to try them all, but sadly came up short on Continental.
The American: Two eggs in any style, choice of protein, potatoes, yogurt & fruits, and a bread basket + coffee.
VERDICT: Pretty standard.
Healthy Choice: Yogurt with fruit + honeycomb, quinoa porridge topped with nuts (OR two free-range scrambled eggs with sun-dried tomatoes), juice, smoothie of your choice, avocado dip with goat cheese and bread.
VERDICT: Delicious & self-righteous.
Japanese Breakfast (limited supply, only until 10:30am): Rice, Miso soup, Juice, appetizer, pickled bits, egg, fish of some sort, simmered vegetables.
VERDICT: Frickin’ awesome.
One morning I even managed to wake Mrs. Selfish up in time for the normal breakfast (runs until 11am), since we had heard there were pancakes.
Although eating breakfast with other people was a decent change of pace, the selection was pretty comparable to room service, but service was actually slower. Plus, there were no pancakes.
VERDICT: Opt for room service if given the option.
Conclusion
The Park Hyatt Tokyo is a crowd-pleaser. While we found the room itself to be a little standard, the bathroom, breakfast, gym, sauna, views, NY Bar, Happy Hour, and overall level of service made the Park Hyatt Tokyo the most amazing stay we’ve had yet.
With an excellent location, stunning views, and a staff with an incredible focus on service, the only downside is you might never leave the hotel to see Tokyo proper. Just make sure you go as a diamond member – you won’t be disappointed.
How did you get the champagne? Called or emailed concierge in advance of your special occasion? My partner and i are going there for our anniversary….
Email the concierge ahead of time and let them know about your event. The concierge team there is amazing – they even made reservations for a sushi restaurant in Kanazawa for us two weeks before our stay in Tokyo.
thank you! all best wishes for your continued travels.
Enjoy the hotel. Make sure to visit the sauna and get Japanese breakfast for us!
Also, I can’t speak highly enough of the 35 Steps Izakaya, if you’re looking for a good place to eat: https://theselfishyears.com/2013/06/23/izakaya-showdown-in-tokyo-the-35-steps-v-gonpachi/
How hard was it to get reservations here using your award? Was availability limited? Did you have to adjust your travel dates to find award availability? Thanks in advance.
Pretty easy, actually. I made our initial reservations about 4 months out, but changed the dates twice. Both times I called into Hyatt’s reservation line, since we were using our certificates, but if you’re doing it on points you should be able to book online easily enough.
Interesting. I never book anything four months in advance. My planning horizon is more like 2 weeks. Sounds like you had a very nice stay. I have been reading travel books about Japan. If we go, we will probably aim for Japanese business hotels near rail stations. I am wondering if it will be possible for us to travel without reservations.
You guys are getting really good at doing reviews. This is an amazing hotel. This hotel is on my bucket list.
Thanks! I hope you make it there, it was an amazing hotel. I’m already trying to figure out how we can go back.
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