Let me start this review by saying that I am torn. Mrs. Selfish and I are, by nature, Hyatt loyalists. There are numerous reasons: better perks, more consistent quality, low cost awards, etc. etc.
Yet every now and then, we stay at a Hilton property or, (dare I say) Intercontinental that is not only good, but is excellent.
The Conrad Hilton is definitely one of these properties and if you’re looking to burn some Hilton free nights, I would consider this an excellent use of points.
This was our fourth Conrad property, and while the Conrad Koh Samui and the Conrad Rangali wowed, the Conrad Singapore was a bit meh. Whereas that hotel fell flat on its face (other than the excellent breakfast), the Conrad Tokyo more than rose to the challenge.
Getting There and Check-in
Our flight to Tokyo arrived at 4:45am, so I booked us for 3 nights using our annual free night certificates. We somehow managed to score three free nights due to a system error on Citi’s part.
When our 1-year anniversary hit and the free night certificate didn’t show up 8 weeks later I complained and they manually added one to Mrs. Selfish’s account. The second one showed up magically in her email inbox a month or two later. Sweet!
Since we were traveling with Baby Selfish, we opted to take the taxi, which clocked in at close to 7000 yen – pretty steep for a 20 minute ride – yeesh!
Check-in was smooth and prompt since we were basically the only ones in the lobby. The hotel concierge thanked Mrs. Selfish and I for our loyalty as gold members and told me that we had been upgraded to a city view room on the Executive Floor.
I had requested a Harbor View room, but wasn’t too surprised since this property is notoriously stingy with upgrades according to flyertalk and other bloggers.
Minor gripes aside, the Conrad Tokyo is gorgeous.
The room was actually pretty spacious for a Japanese hotel. Unfortunately, since we were rolling with Baby Selfish, we were in more of a hurry to unpack and settle her down rather than take proper pictures.
That being said, the room was extremely modern with a couch that ran the width of the room, which is where Baby Selfish nursed half of the time.
The bathroom was separated by a glass window with an automatic blind system – pretty friggin’ stylish, but ridiculously loud for people with a 3-month old.
What impressed us most, however, was the handmade card that the concierge team made for Baby Selfish. I had sent them a picture of Baby Selfish in a Totoro hat ahead of time, but was utterly unprepared for such a wonderful gesture.
Bravo, Conrad Tokyo concierge team. Bravo.
We ended up spending a fair amount of time in the lounge, since Baby Selfish was still recovering from jetlag and all the cheap-eats options were a little too far away for us to make it there with a happy baby.
As such, the lounge actually saved us a ton of headaches, and we found ourselves here for breakfast, tea time, and (regrettably) dinner.
While the lounge at the Conrad Tokyo is on the smaller side, the service and selection was excellent – even by Asian lounge standards.
While the Park Hyatt is probably my favorite Tokyo hotel thanks to sentimental reasons, the Conrad Tokyo is probably the better of the two hotels. From the decoration, to the room, to the spa, to the excellent service the Conrad Tokyo is a top-notch property.
Join us tomorrow when I’ll do a mini-review of the Park Hyatt Tokyo – this time in a suite.